Return & Cancelletion

RETURN & CANCELLATION POLICY

 

CANCELLATION POLICY

 

1.      KUMARICHIPS reserves the right to cancel any order without providing any reasons for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made within reasonable time.

2.      Cancellations by customers will be considered only if the request is made within 24 hours of placing an order/the product before it is shipped. However, the cancellation request will not be entertained if the process of shipping the product has been initiated. The Company holds all rights to accept or decline any cancellations.

3.      Any modifications to your order would also be governed by the terms given above.

                                                                                                                    

RETURN POLICY

 

1.      KUMARICHIPS takes all measures to ensure the good quality of our products. However, in the event that you receive a defective product, it will be exchanged for free.

2.      The company holds the right to accept returns/cancellations, ask for pictures of the User holding/ wearing the product to indicate the problem.

3.      If you are not satisfied with the product, please contact us at info@kumarichips.com.

4.      The consumer has the right to return a product, before the expiry of 3 days, beginning from the day on which he/she receives the product(s).

5.      The Consumer can do this by accessing Order History in his/her www.kumarichips.com user account.

6.      The consumer should not accept products that are not in a sealed packaging, at the time of delivery. The company will not accept Returns/cancellations of unsealed products.

7.      A notification with the return status shall be communicated to the consumer within 48-72 working hours from the time of receipt.

8.      For any further queries on our return policies, please email us at info@kumarichips.com.

 

CREDIT RETURNS

 

Refund amount for all returned items will be credited to your www.kumarichips.com user account only in the form of Coupon Code. For each returned item, a coupon code will be issued. The consumer may check the issued coupon codes under ‘Credit Invoice’ section by clicking on ‘My Account’ on visiting www.kumarichips.com.